Deliba Customer Service FAQ
Here you will find answers to frequently asked questions about our products, services and policies. We have tried to provide comprehensive information and useful information to help resolve any problems or concerns you may have.
If you do not find the answer you are looking for, please do not hesitate to contact our customer service, we will be happy to help you. Browse through the categories to find information about the shipments, reseller program, about customer service, and more.
Thank you for choosing Deliba | Azienda Agricola F.lli Cosmano. We are at your disposal for any further questions or concerns.
We are Deliba, a family-run business with a 20-year tradition of producing high-quality extra virgin olive oil. Our mission is to offer a special and unique product to our customers that not only satisfies their taste but also conveys the simplicity and authenticity of our way of life. Our evo oil is obtained directly from our olives grown in our centuries-old olive groves. We are proud to offer a range of monocultivar extra virgin olive oils, that is, produced from a single variety of olives, and other typical Calabrian products of excellent quality. Our goal is to raise awareness of the Deliba brand and its vision, which is “eat well and stay well.” We are featured in major Italian guides to extra virgin olive oil, and our consumers are people looking for genuine products. Come meet us and discover the true essence of the Mediterranean Diet with Deliba
Our contact information is available on our website at “Contact Us.”
The fastest way to get a response is to send a WhatsApp message to +393883681126, or email firstname.lastname@example.org. We will get back to you as soon as possible.
We offer premium extra virgin olive oil, sourced directly from our ancient olive groves, ensuring high quality and authenticity. Explore our online store to discover our EVOO Ottobratico and other single-variety EVO oils, available in various packaging options, from 16.9 fl oz bottles with spout caps to ceramic bottles.
Our products are available on our website on the “Shop” page. You can also purchase them directly with a simple phone call to +39 3883681126
We accept all major credit and debit cards, as well as wire transfer and PayPal for your convenience.
Delivery to Europe is guaranteed in 5-6 business days and to the United States in 12-15 business days.
Order confirmation occurs immediately after payment, and you will receive a confirmation email.
Shipping costs in Italy are fixed at €5.50. In Europe and the U.S. they vary depending on the destination and weight of your order and will be displayed during checkout.
Yes, after you make your purchase, you will receive a tracking code via e-mail that will allow you to track the shipment of your order in real time.
Yes, we offer free shipping for orders over $250
We ensure that all your purchases are securely packed to provide you with maximum protection in transit.
We offer a simple and flexible return policy to ensure a stress-free shopping experience for you. See the Terms and Conditions page for details.
Deliba Rewards & Referral is a program that rewards our loyal customers. Earn points for every purchase and referrals, which can be redeemed for exclusive benefits, discounts, and special offers. Join now to start enjoying the perks of being a Deliba member! Sign Up Now
DELIBA’s Reseller Program is an opportunity for business partners to grow and succeed over the long term by offering competitive pricing, marketing support, and ongoing training.
DELIBA’s reseller benefits include competitive pricing on all our products, customized marketing support, ongoing training, and a reseller loyalty program to reward loyalty and sales growth.
You can join DELIBA’s Reseller Program by simply filling out the application form on the Reseller page. The application will be reviewed and, if accepted, a partnership agreement will be sent.
There is no cost to become a DELIBA reseller. However, it is necessary to meet partnership requirements and maintain a minimum level of sales to maintain reseller status.
Marketing support offered to DELIBA retailers includes customized promotional materials, support in creating advertisements, and the ability to participate in promotional events.
Terms and conditions for maintaining DELIBA’s reseller status include maintaining a minimum level of sales and compliance with all policies and procedures established by DELIBA.